Frequently Asked Questions

At Six Sided Crystal, we recommend to start with our grief recovery hypnosis, then followed by our in-house wholeness coaching by our Care Client Team for best results. 


What is Hypnosis?

Hypnosis is a relaxed state of being that bypasses the conscious mind, so you tap into the unconscious mind (also used interchangeably, the “subconscious” mind). 

Read more here.


How Does Your Coaching Work?

Our goal at Six Sided Crystal is to help move you beyond your grief and reclaim your life, so you can live life to the fullest again.

We highly recommend all of our clients start with the Grief Recovery hypnosis session first, then followed by our in-house coaching by our Client Care Team for maximum effectiveness.

Our client care team has been carefully hand-selected and trained to walk you through this sensitive healing process. They will support you through your development process, so you can become resourceful with your life and goals again. 

The first introductory lasts 45 minutes, followed by weekly 30 minutes coaching sessions. The duration of the coaching program can vary from 12, 24, 36 weeks or longer, and/or be increased in frequency, depending on the client and their needs. We recommend a solid consecutive 12 weeks to start. 

Clients receive a 10% discount on their client care coaching services at every consecutive 12 weeks term renewal. 

Individual coaching sessions are also available on an on-demand basis for touch-ups. 


How can I book a session(s)? 

After you checkout, you will be sent an email where you will be directed to a booking site. At the booking site, you can select the day and time that suits you. After you have made your selection, you will receive an email confirmation and detailed instructions on how to prepare for your session.

To book a Mental and Emotional Release® (MER) session, kindly contact us to make arrangements to ensure we have availability, prior to your booking. 


How do I Reschedule a Session? 

You have 48 hours before your appointment to reschedule or the appointment will be considered as a used session. No shows are also considered as a missed and used session. 


How Does Your Refund Policy Work?

All sales are final. 

After you have checkout, you will have 48 hours to cancel should you change your mind, without further penalty. There will be no exceptions after that.  

Your recovery depends largely upon your personal commitment to yourself, and we require your full dedication to see you through your success. 

If you have further questions, kindly contact us prior to your booking.


How Are Your services Conducted?

As we work with clients from all over the world and across all nationalities and diversities, our Grief Recovery Hypnosis, Coaching and Mental and Emotional Release® (MER) services are conducted online via Skype, Zoom or Discord, at the convenience of your own home.  

You will need privacy and a space free from any kind of distraction before, during and after your session.


What is Mental and Emotional Release® (MER)? 

Mental and Emotional Release® Therapy (MER) is a clinically researched approach to help release unresolved emotional baggage such as stress, anxiety, fear and other negative emotions. 

Trapped, unresolved emotional baggage can often lead to sabotaging our success in areas such as relationships, career, health, personal growth and spiritual development. 

Often at times, we don’t even know we have unconscious conditioning running in our background that can derail or sabotage our efforts in certain areas of our lives, leading to unfruitful results.

The goal of MER®️ is to release unresolved negative emotions and limiting beliefs that hold us back. The process uses our memories both in the conscious and unconscious minds to release the emotional charge attached. 

The memory itself would not be erased or necessarily be forgotten. However, when the client thinks of the past event again, they no longer feel strong negative emotions that were once associated to it. 

By releasing those past trapped emotions, whatever emotions we feel in the present would not present itself as past triggers, but rather they will be appropriate emotion for the present situation. It would not coloured or exaggerated by an unresolved past emotion. Rather, these emotions will tend to disappear or dissipate more quickly. 

For example, if anger is what you are largely feeling over a matter, although you will still feel some anger after MER®️, the anger you feel will generally would be proportionate (not over-exaggerated) to the matter itself and not compounded from unhealed or unaddressed hurt. The anger will also generally dissipate more naturally, rather than lingered or hung onto.  

Mental and Emotional Release®️ Therapy is a 8-12 hour process that spans over one and a half days.   

For more information, go to or you can purchase the book, “Mental and Emotional Release®️” by Dr Matt James here